Returns & Exchanges
The Arts and Heritage Foundation St. Albert is committed to your satisfaction and offers a 30-day return window for most items in their original condition. We strive to ensure your experience with our cultural and heritage collections is as seamless as possible.
Verify Eligibility
Ensure your item is in its original packaging, unused, and accompanied by the original receipt or proof of purchase within 30 days.
Contact Support
Email our customer service team to request a Return Authorization and receive specific instructions regarding your unique heritage item.
Package Your Item
Securely pack the item to prevent damage during transit and include all original documentation inside the parcel.
Ship and Refund
Send the package to our designated return address; once inspected, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing